CoreConfigs IT ("we", "us", or "our") operates coreconfigsit.com and provides IT support, networking, and cybersecurity services to homes and small businesses in the Denver Metro area. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

Contact information you submit (name, email, phone, address).
Details about the IT issue or service you are requesting.
Service records, invoices, appointment history, and notes related to work performed.
Basic website analytics (pages viewed, referrer, device type).

How We Use Your Information

To respond to inquiries and schedule service appointments.
To deliver, document, and invoice the services you request.
To send service-related communications (appointment confirmations, technician arrival, follow-ups, invoices, receipts).
To improve our services and our website.

SMS / Text Messaging

When you provide your mobile number and opt in (by submitting a form, requesting service, or replying to a message), CoreConfigs IT may send you SMS messages related to your service request, including appointment confirmations, technician ETAs, service updates, follow-up questions, and invoice or payment notifications.

Message frequency varies based on your service activity.
Message and data rates may apply.
Reply STOP at any time to unsubscribe from SMS messages.
Reply HELP for assistance, or contact us at (720) 588-0723.
We do not share or sell mobile opt-in data or phone numbers to third parties or affiliates for marketing or promotional purposes. Mobile information is used solely to communicate with you about your service.

How We Share Information

We do not sell your personal information. We share information only with service providers that help us operate our business (such as our scheduling, email, payment processing, and SMS delivery providers) and only as needed to deliver the services you request, or when required by law.

Data Security

We use industry-standard safeguards to protect your information, including encrypted connections, access controls, and secure backups. No system is completely secure, but we work to reduce risk and respond quickly to any issue.

Your Choices

You may request access to, correction of, or deletion of your personal information.
You may opt out of SMS messages at any time by replying STOP.
You may opt out of marketing emails using the unsubscribe link in any email.

Contact Us

Questions about this policy? Contact CoreConfigs IT at info@coreconfigsit.com or (720) 588-0723.